How can I get support for your products?

Either drop an email to or open a support ticket on Support.

Our staff is available Monday to Friday 10.00 - 18.00 CET and will answer to all your questions.

Customer service is time consuming and subtracts resources which could be used to improve existing products and develop new ones. When opening a support ticket, PLEASE:

1) Search public support discussion, read FAQs and product manuals first;
2) Choose an appropriate and explanatory subject and category for your request;
3) Do not open multiple tickets for the same problem;
4) Do open multiple tickets for different problems;
5) Do not attach your license file nor license code;
6) If your inquiry is about RapidWeaver plug-ins, include a link to your published product page.